Privacy Policy

Data Controller and Purpose of This Policy

This Privacy Policy describes how Rolletto Casino UK collects, uses, and protects your personal data when you visit our website. Rolletto Casino UK is the data controller responsible for your information.

We are committed to safeguarding your privacy and ensuring you understand what data we collect and why.

What Personal Data We Collect

We collect different types of information depending on how you interact with our website:

Information You Provide Directly

  • Name and email address (when you use our contact form)
  • Any other information you voluntarily submit through forms or messages

Information Collected Automatically

  • IP address and device information
  • Browser type and version
  • Pages you visit and time spent on the site
  • Referring website or search terms
  • Cookies and similar tracking technologies

We do not collect payment information directly; we are not a gambling operator.

Legal Basis for Data Processing

We process your data based on the following legal grounds:

  • Your Consent: When you contact us or use features that require your permission
  • Legitimate Interests: To improve our website, prevent fraud, and ensure security
  • Legal Obligation: To comply with applicable laws and regulations

How We Use Your Data

Your personal data is used for:

  • Service Delivery: Responding to your inquiries and providing support
  • Website Improvement: Analysing usage patterns to enhance user experience
  • Security: Protecting against fraud, abuse, and unauthorised access
  • Legal Compliance: Meeting regulatory requirements and responding to legal requests
  • Analytics: Understanding how visitors interact with our site

We do not use your data for marketing purposes unless you have explicitly consented.

Sharing Your Data with Third Parties

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Companies that assist with website hosting, email delivery, and analytics (these providers are bound by confidentiality agreements)
  • Legal Authorities: When required by law or in response to valid legal requests
  • Business Partners: Only with your explicit consent

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Cookies and Tracking Technologies

Rolletto Casino UK uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and analyse site usage.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use the site
  • Analytical Cookies: Track page views and user behaviour for improvement purposes

You can control cookie settings through your browser. Disabling cookies may affect some website features. We do not use cookies to track you across other websites for advertising purposes.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions are retained for up to 12 months
  • Website analytics data is retained for up to 24 months
  • Log files and server data are retained for up to 90 days

If you request deletion of your data, we will remove it within 30 days, except where we have a legal obligation to retain it.

International Data Transfers

Our website and systems are based in the United Kingdom. If we transfer your data internationally, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses, in compliance with UK data protection law.

Your Privacy Rights

Under UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restrict Processing: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Object: Oppose certain uses of your data
  • Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates are effective immediately upon posting. We encourage you to review this policy regularly.

If significant changes are made, we will notify you through the website or by email.

Contact for Privacy Matters

If you have questions about how we handle your data, wish to exercise your privacy rights, or have concerns about our practices, please contact us. We will respond to all privacy inquiries within 30 days.

For complaints about our data handling practices, you may also contact the Information Commissioner's Office (ICO), the UK's independent data protection authority.